What We Collect and Why We Use It
When you register, we collect your name, contact details, and the information needed to verify your identity under applicable local law. Each time you make a deposit or withdrawal — whether through GCash, Maya or InstaPay — we log the transaction reference, amount and timestamp to
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keep your account history accurate and to detect any unauthorized activity. We also collect device identifiers and session data when you access the lobby from your phone or desktop, which lets us maintain your session securely and serve pages at normal speed. Cookies and similar tracking
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tools record your preference settings and help us understand which sections of the site you use most; you can adjust cookie permissions through your browser settings. We do not collect your GCash PIN, Maya passcode or InstaPay credentials — those remain solely between you and your
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e-wallet provider. Data you submit through our live-chat or email support channel is kept only for as long as it takes to resolve your query, after which it is archived under our standard retention schedule. Your payment records are held for the period required by the
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financial record-keeping rules that apply in jurisdictions where we operate. Access to stored personal data inside our systems is restricted to staff who need it to operate and support your account.
Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.